Who are individuals in the buyer's organization that oppose the salesperson's product or service?

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Prepare for the UCF MAR3391 Professional Selling Exam 2. Study with comprehensive materials, flashcards, and multiple choice questions. Each question includes hints and explanations to ensure you ace your exam!

The correct identification of individuals in the buyer's organization who oppose the salesperson's product or service is referred to as "influential adversaries." These individuals actively resist the proposed solutions due to various reasons such as differing priorities, budget constraints, or a belief that an alternative product may better address their needs. Recognizing these adversaries is crucial for salespeople as addressing their concerns can be the key to overcoming objections and securing a sale.

In this context, the focus shifts to understanding that while all various roles in an organization may affect the sales process, "influential adversaries" specifically highlights those who stand against the salesperson's interests and create barriers during negotiations. It is critical for sales professionals to identify and engage with these individuals effectively, as their opposition can significantly impact the decision-making process within the organization.

Other roles mentioned, like "focus of power," "focus of receptivity," and "focus of dissatisfaction," serve different functions. The focus of power pertains to those who have the authority to make purchasing decisions. The focus of receptivity refers to individuals open to new ideas and solutions. The focus of dissatisfaction indicates those who may have concerns or grievances but might not explicitly oppose the salesperson's offering. Understanding these distinctions can help reinforce the role

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