Which sequence of logical questions helps identify a prospect's needs?

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Prepare for the UCF MAR3391 Professional Selling Exam 2. Study with comprehensive materials, flashcards, and multiple choice questions. Each question includes hints and explanations to ensure you ace your exam!

The SPIN questioning technique is designed specifically to uncover a prospect's needs by focusing on four distinct types of questions: Situation, Problem, Implication, and Need-Payoff. Each of these question types serves a crucial function in guiding the conversation toward a deeper understanding of the prospect's challenges and requirements.

  • Situation questions help gather background information, setting the context of the prospect's current situation.
  • Problem questions dig into the specific challenges or issues the prospect is facing, which may lead to the identification of needs.
  • Implication questions encourage the prospect to consider the consequences of those problems, helping them recognize the urgency or importance of addressing the issues.
  • Need-Payoff questions lead the prospect to articulate the benefits of solving their problems, emphasizing the value of a potential solution.

Using the SPIN method allows sales professionals to create a dialogue that naturally uncovers the needs and desires of their prospects, ultimately leading to a more suitable and personalized solution. This approach not only aids in identifying needs but also builds rapport and trust between the salesperson and the prospect, making it a highly effective technique in professional selling.

The other options, while they may also address aspects of the sales process, do not encapsulate the same step-by-step approach specifically aimed at

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